Complete Automotive Repair Inc.

Great Staff and Super Service! My family was visiting Lexington from Alabama and our air-conditioning went out on the way up there so we Google searched AC car repair and contacted complete automotive repair. They were awesome. They got us in that day and had the car fixed in two days just in time for us to head back home. I’m really not good on knowing prices for automotive fixes, but it was reasonable enough that we were able to get the air fixed and not have to wait till we got home to Alabama, which was a godsend because even though it was early October it was still really hot out. They have a shop dog named Cassie and she is super friendly and really brings a warm feel to their waiting area. Our service came with a warranty that we can use around the country. Be sure to ask them about that and the warranty is included, which I thought was really cool so just in case something does happen in the next two years with our air I don’t have to drive all the way back to Lexington to get it fixed. However, I am hopeful that the air will work fine! So far so good! I would definitely recommend complete automotive repair. I was very happy with the service that we received. Thanks Guys and Gals!

a week ago

I cannot say enough good things about the service I received from Complete Automotive Repair. When my car broke down on the way to work, they quickly diagnosed the problem and had my vehicle repaired in a remarkably short amount of time. Throughout the entire process, their communication was outstanding. They kept me informed every step of the way and were professional, courteous, and transparent. What impressed me most was their honesty. During the repair process, they discovered that one of the services included in the original estimate was not actually needed to fix the issue. Rather than charging me for unnecessary work, they updated the estimate and only completed the repairs that were required. It's rare to find a business that combines expertise, professionalism, and integrity so well. I highly recommend Complete Automotive Repair, and if I ever need automotive service again, they will be my first call.

4 months ago

On Sunday, I visited for an issue with overtightened lug nuts on my front tires. Executive Kristen demonstrated a comprehensive understanding of my situation, and the team provided exceptional care for my vehicle. We value such dedicated professionals. The service was excellent, and the hospitality was commendable.

2 months ago

Could not have asked for a better experience. We had to get my fiancé’s car towed on a Sunday. The shop was open (many others weren’t), and when we arrived, they gave us a free ride back to the house, so we could hangout. They checked the car, gave us honesty, and it wasn’t an outrageous cost like most other places are. The owner & Kristen were SO easy to work with. 100% recommend!

a month ago

I own a small pest control business nearby, and we recently had a headlight get unluckily smacked by a flying rock on one of our service vehicles. The crack left it wide open to water damage, and replacing the headlight on this specific model was going to be a pretty involved job. We brought it over to Complete Automotive Repair, and they were fantastic. The estimate was completely reasonable, and they had the vehicle ready to go just a few hours after drop-off. What really prompted me to leave this review, though, was the personalized, hand-written thank you note we received in the mail a couple of weeks later. I appreciate the thoughtful, personalized approach to doing business & will happily use their services again in the future when we need our vehicles worked on.

3 months ago